Privacy policy

About personal information protection policy (privacy policy)

The following sites operated by “Aiya Co., Ltd.” and “Aiya Holdings Co., Ltd.”
“Aiya Co., Ltd. Corporate Site”,
“Saijoen Brand Site”,
“Saijoen Museum Wakuwaku”,
“Saijoen Official Online Shop”,
Each site has a management system in place to protect and handle personal information so that users can use it with peace of mind.

1. Definition of personal information

“Personal information” is information about a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in the information, and that can be easily compared with other information. This refers to information that can be used to identify a specific individual.

2. Collection of personal information

We may collect your personal information when you make an inquiry.
When collecting personal information, we clearly state the purpose of use and use lawful and fair means.
Personal information will be handled within the scope of the purpose of collection, and personal information will not be disclosed or provided to third parties without consent.
The personal information we collect on our website is as follows:

1. Full name, furigana
2. Address
3. Phone number
4. Email address
5. Information that can identify a specific individual by combining the above

3. Use of personal information

Our website does not use your personal information for purposes such as sending you our products.
(Please note that this information may be used to notify you of new services and products from our company.)
Personal information we receive from customers when responding to questionnaires, etc. will be aggregated in a form that does not include personal information, and will not be used for responding to customers, sending communications or materials, or for our business activities. I have something to offer you.
Our company will not disclose or provide personal information to third parties without the customer's consent, except in the following cases.

1. In cases based on laws and regulations, and in cases where it is necessary to cooperate with national institutions, local governments, or persons entrusted by them in carrying out affairs stipulated by laws and regulations.
2. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person.
3. When personal data is exchanged with affiliated companies and related sites of the company that operates this site

4. Safety management of personal information

Under internal guidance, all employees are responsible and aware of the management of personal information, and provide appropriate supervision to prevent management errors and fraud from occurring.
We take security measures to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of your personal information.
We manage your personal information to keep it accurate and up-to-date. Additionally, if a customer wishes to confirm or correct their personal information, a person in charge will promptly respond.

5. Correction and deletion of personal information

If you wish to correct or delete personal information that you have provided to us, please contact us using the contact information below.

1. About the use of cookies

Our website may use cookies in order to provide better services to our customers, but they do not allow us to collect personally identifiable information and do not infringe on your privacy. There is no such thing.
Additionally, if you do not wish to accept cookies, you can change your browser settings.
*Cookies are information sent from a server computer to your browser and stored on your computer's hard disk.

2. Regarding access logs

Our website records information about people who access it in the form of access logs. Access logs include information such as the domain name, IP address, type of browser used, date and time of access, etc. of the person accessing the site, but this usually does not include information that can identify the individual user. .
We may use these access logs for statistical analysis regarding website usage, but will not use them for any other purpose.

3. How to request disclosure, etc.

In accordance with the provisions of the law, our company accepts requests for disclosure, correction, addition, deletion, suspension of use, or notification of erasure or purpose of use from individuals or their representatives regarding personal data held by our company. If we receive such information, we will determine the request method, etc., and after confirming your identity within the scope and method consistent with laws and regulations, we will notify you of the requested personal information.

Contact information

If you have any inquiries about your personal data based on laws and regulations, or if you have any questions about our approach to personal information, please contact us at the contact point below or by mail.
Details of the reception procedure will be provided when you contact us.

〒445-0895
15 Kamimachi Yokomachiyashiki, Nishio City, Aichi Prefecture
Aiya Holdings Co., Ltd.
Personal information inquiry desk [E-mail：aiya_info@matcha.jp]

Changes to privacy policy

When we make changes to the personal information we collect, the purpose of use, or other changes to our privacy policy, we will announce the changes to this page.